Luxury Property Management in Chicago
Peace of mind for your home - handled by experts with 30+ years of experience
Everything Your Home Needs, Handled
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Home Management
True Service is your one-stop shop for luxury property management to care for your home. If this is your luxury primary home, second home, investment property, or vacation home, True Service will take care of the details to manage and protect how your home runs. Our goal is to provide peace of mind so you may enjoy your home to the fullest. We do this through our Routine Maintenance program which ensures the little, and big, things are done all year. No more remembering who and when is needed to care for your systems, True Service has it under control.
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Home Watch
True Service’s Home Watch is vital when you are away. We provide a visual and digital inspection of your home looking for obvious issues. We are your single point of contact for everything related to your property which means there’s no need to juggle multiple vendors or make long-distance trips to oversee a service. Routine visits to a property can help prevent costly repairs, deter break-ins, and minimize the risk of various damage to the home. Home Watch closely resembles traditional property management but without handling rentals or providing leases. You will enjoy peace of mind as the reporting and communication are centralized AND we have a go-to for all recommendations related to your home. Home Watch is critical to protecting the value of the property and consistency of experience in your home.
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Project Management
As your home consultant, we work with the many people involved in a project. Our involvement with your project provides you with:
Owners Representation – True Service will represent your interests throughout all project phases—from inception, planning, and design to construction, completion, and closeout. Working together with you, True Service acts as your advocate, representing your interests with the sole purpose of executing your goals and objectives, providing accountability among team members and ensuring the project stays on schedule and on budget. We are your one point of contact for your next project.
Vendor Management -We work with your existing vendors or our vetted partners to provide exceptional service for maintenance, repairs, or renovation projects. True Service provides review of bids and budgets, scheduling, and on-site review of projects and repairs.
Taking care of the details keeping you informed every step of the way!
About
Chicago's Trusted Luxury Home Management Partner
True Service is your trusted partner to care for your luxury property. We manage your home’s little, and big, details with 3 decades of expertise, skill, and knowledge. Enjoy peace of mind knowing your home is well-cared for with True Service.
Solutions
Easy Peasy Property Management
You don’t have to do everything when it comes to your luxury home, second home, investment property, or vacation home. True Service is your one-stop shop for luxury property management in Chicago. If you’re a homeowner and want to:
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Save time
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Stress less about upkeep
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Take care of the details
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Maintain or even increase your property value
Blog
Other Services
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Real Estate Support
Are you preparing for a sale with staging? Need help with clean up, painting, or repairs? We work with realtors to help prepare for new homeowners by offering annual maintenance schedules and custom house manuals.
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Concierge Services
Have a unique house management need? We take care of your one-of-a-kind luxury property requests like vehicle maintenance, indoor and outdoor holiday décor, and interior design consulting and purchasing.
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Vacation Property Management
Our team is available for weekly, bi-weekly, or monthly home inspections with detailed reporting. Keep things running smoothly with our expert care.
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Away-from-Home Services
Whether you are on a short-term vacation or spending a season (or two!) somewhere else - you need someone you trust to ensure your property is safe and secure.
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Custom House Manual
Detailed and comprehensive list of appliances and systems in a home. You’ll have everything you need to maintain and elevate your home’s comfort and safety every season.
Working in the luxury home market we do our best to ensure the best possible client experience. This can be very challenging when coordinating with multiple service providers the client already works with. Having Pete and the True Service team a part of these projects makes the entire process seamless! When Pete is part of the project, I know that our clients will have the professionally managed experience they expect.
Craig
Pete has been helping us keep our house running for more than 20 years, and we don’t know what we would do without him.
He can diagnose problems and identify areas of concern quickly and accurately. He can then identify cost-effective solutions and bring in the people who can implement those solutions.
Jerome
From the moment I reached out to True Service, Pete displayed a genuine passion for helping customers and ensuring their satisfaction. Pete's level of professionalism and expertise was evident from the start. He took the time to understand my needs thoroughly and went above and beyond to tailor his services to meet them. His knowledge and attention to detail were remarkable, allowing him to identify and address even the smallest of concerns.
Ken
Testimonials
FAQs
Luxury property management is the comprehensive care of a high-end residential property — covering routine maintenance, vendor coordination, seasonal upkeep, home watch services, and concierge support. Unlike standard property management, it focuses exclusively on the homeowner's experience and the long-term preservation of a premium asset, without involvement in rentals or leasing.
Pricing depends on the scope of services, the size and complexity of the property, and how frequently you need attention. True Service offers custom programs tailored to each home — contact us at 312-600-3132 for a consultation and quote.
Home watch is a scheduled inspection service for properties whose owners are away. A trusted property manager visits on a regular basis — weekly, bi-weekly, or monthly — to check for issues such as water damage, security concerns, HVAC problems, or storm damage. After each visit, you receive a detailed report with photos. True Service provides home watch throughout Chicago and the North Shore.
True Service is built on 30+ years of hands-on expertise in the Chicago luxury residential market. Founder Pete Mueller brings a rare combination of trades knowledge, construction management, and concierge-level service. Most importantly, you get a single point of contact who knows your home — not a call center or rotating staff.
Yes. We specialize in caring for primary residences, second homes, vacation properties, and investment properties. Whether you're in Chicago for part of the year or spend seasons elsewhere, True Service ensures your property is safe, maintained, and ready for your return.
Contact Us
Interested in connecting with us? We'd love to hear from you. Fill out the form or call us at 312-600-3132.
